Privacy Policy

Effective Date: January 12, 2026

Introduction

Craft Enterprises ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect your information when you visit craft-ent.com or engage with our telecom consulting and managed services.

Data We Collect

Information You Provide: Name, business email, phone number, and company details provided via contact forms or service inquiries.

Automated Data: IP addresses, browser type, and usage data collected via cookies for site analytics.

Client Data: In the course of managed services (Mobility, Cloud, or Network), we may process business-related technical data provided by your authorized representatives.

How We Use Your Information

We use your data to provide consulting services, manage your telecom expenses, process service requests, and send relevant industry updates. We do not sell your personal information to third parties.

Your 2026 Privacy Rights

Under modern privacy frameworks (including Michigan's Personal Data Privacy Act), you have the right to:

Access & Portability: Request a copy of your data.

Correction & Deletion: Ask us to fix or remove your personal information.

Opt-Out of Tracking: We honor Global Privacy Control (GPC) signals. If your browser sends a GPC signal, our site will automatically opt you out of non-essential tracking.
Right to Non-Discrimination: We will not deny services or change prices if you exercise your privacy rights.

Data Retention

We retain client data for as long as necessary to fulfill service contracts and comply with legal, tax, or regulatory requirements (typically 7 years for business records).

For privacy requests, email support@craft-ent.com or call 888-315-0082.