Transforming Cost Efficiency for Client R in 2025
Since partnering with Client R in 2023, our team has delivered comprehensive telecom billing management, robust IT oversight, and responsive helpdesk support.
This strategic collaboration has empowered Client R to streamline operations, eliminate waste, and unlock significant cost savings across their technology footprint.
Name: Client R
Duration: 3+ Years
Service: Telecom/Help Desk
Impact: $250k+ Annual Savings
Telecom Billing Optimization
Our first priority was to audit and rationalize Client R’s telecom services. Through meticulous analysis, we identified redundant accounts, unused lines, and outdated service bundles. By negotiating better contracts, disconnecting unnecessary accounts, and rebundling services, we achieved:
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Service Removals & Account Disconnections: Dozens of accounts were closed or optimized, resulting in monthly savings ranging from $10 to over $300 per location. For example, removing unused voice lines and static IPs at multiple sites led to annual savings exceeding $1,000 per instance.
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Vendor Changes & Rebundling: Transitioning to more cost-effective vendors and rebundling services unlocked further savings. In several cases, new bundles replaced legacy TV and internet packages, reducing monthly costs by up to $200 and annual costs by over $2,000 per location.
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One-Time Credits: Strategic negotiations secured one-time credits, further offsetting transition costs and accelerating ROI.
IT Management & Helpdesk Support
Beyond telecom, our IT management and helpdesk support have driven operational excellence:
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Feature Removals & Upgrades: We eliminated unnecessary features (such as backup internet, voicemail, and endpoint security) and upgraded internet speeds where needed, ensuring Client R only pays for what they use.
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Proactive Issue Resolution: Our helpdesk team resolved technical issues swiftly, minimizing downtime and maximizing productivity.
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Continuous Monitoring: Ongoing reviews of service usage and costs have allowed us to recommend timely changes, keeping expenses in check and technology aligned with business needs.
Quantifiable Impact
From Q3 2023 to Q4 2025, our partnership delivered:
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Total Proposed Annual Savings: Over $250,000 in recurring annual savings across all locations.
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Monthly Savings: Consistent reductions in monthly recurring charges (MRC), with many sites seeing savings of $50–$300 per month.
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Operational Efficiency: Fewer vendors, simplified billing, and improved service reliability.
Client's Words
Working with this team has transformed our approach to technology and cost management. Their exper ise in telecom and IT has delivered real, measurable savings and peace of mind.
Client R
Operations Lead